Our Team
Charlotte Eldridge
Brings over 11 years of specialized experience in catastrophe and insurance claims, litigation, and FEMA-related operations. A licensed all-lines adjuster in over 30 states, Charlotte is Xactimate Level 2 certified and NFIP-certified. Her background includes managing complex commercial and residential property claims, bodily injury, flood, auto, business interruption, and inland marine equipment claims. Charlotte has served as a FEMA Public Assistance Site Inspector, leading teams in disaster zones and delivering high-quality assessments in coordination with state and federal agencies. Her dedication to regulatory compliance, process efficiency, and superior customer service has made her a trusted expert in disaster response and litigation claims strategy.
Michael Peoples
A U.S. Army Disabled Veteran, offers more than 14 years of hands-on experience in complex property and auto claims, litigation management, and catastrophe operations. Also NFIP-certified and licensed across multiple jurisdictions, Michael is a proven leader in claims resolution and policy analysis. He has managed thousands of field inspections and has worked on numerous federally declared disasters, ensuring proper documentation and recovery under FEMA’s strict standards. Michael’s deep understanding of insurance policy coverage, negotiation, litigation strategy, and vendor oversight positions him as a vital asset in high-stakes environments requiring rapid deployment and precise execution.